Verata AI for Electrical
The AI receptionist for electrical contractors
Half your calls are routine — panel upgrades, EV chargers, ceiling fans. The other half start with “something smells like burning.” Both deserve an immediate answer, and neither should go to voicemail.
The problem
Sound familiar?
- You can't answer the phone from a lift or inside a panel
- Homeowners shopping EV-charger installs call three shops and book the first one that picks up
- Safety-related calls after hours need judgment, not a voicemail greeting
- Small service calls get missed while you're wiring the big commercial job
Across the trades, 27% of calls go unanswered, and <3% of the callers sent to voicemail leave a message. The rest hang up without leaving one.
Hear the difference
A real call, handled the way you'd handle it
Incoming call — after hours
- Caller
- Hey, I'm looking to get a Level 2 charger installed for a new EV. What would that run?
- Verata AI
- Great project. Installs like that usually depend on your panel capacity and where the charger's going — the electrician confirms exact pricing on site. Can I ask a couple of quick questions?
- Caller
- Sure.
- Verata AI
- Is your electrical panel in the garage where the charger would go, and do you know if it's 100 or 200 amp?
- Caller
- Garage, and I think 200 amp.
- Verata AI
- That's the easy version. Would Thursday afternoon or Friday morning suit you better for a free on-site quote? I'll get it on the schedule and the team will confirm your exact time.
Illustrative conversation — call the live demo line and have one of your own — it has no on-call number behind it, so on an emergency it tells you to call the shop directly instead of transferring.
Emergencies
When it's not a booking, it's an escalation
Sparking outlets or downed lines — your receptionist tells the caller to hang up and call 911 if anyone is in danger, then the one step for the hazard: get everyone out of the house (never go near the panel), or stay clear of the line and call the utility. Then it offers to put them through to your on-call electrician, and what the caller said reaches your inbox the moment the call ends.
Ready to stop losing Electrical calls?
Get a demo receptionist built for your company in about 15 seconds — and see how it handles the calls your trade actually gets.